Copilot can now deliver case summaries during the "check with a matter" aspect pane. Shopper service Reps (service representatives or representatives) can look at case summaries with no losing context of what they're working on, and speed up case ramp-ups, transfers, and wrap-ups. Reps may use Copilot to obtain details https://hire-someome-to-take-case38732.like-blogs.com/35642689/top-latest-five-case-study-solution-urban-news